Introduction
Well it finally happened, I decided to take the plunge into the world of smart locks. More specifically, the August Smart Lock Pro Generation 3 with Connect Wifi Bridge. I have actually been looking into it for a while and I had the opportunity to purchase a first generation August Smart Lock on clearance at Walmart for $50. That was such a great deal that I thought it had to be a lie. So I passed it up. Fool!!
In all reality it was not that big of a deal. A few years ago, August Smart locks were only able to be managed via Bluetooth. Meaning you had to have your phone (or tablet) with the August Smart home app near the lock to be able to use it. This would not have been an ideal long term solution as I would not be able to remotely manage it.
Moving on to present day, the catalog of items available from August has expanded, to say the least, to include WiFi and Z-Wave as options for management and integrations to include platforms like Voice Assistance (Google Home, Alexa, and Apple Home Kit), and Smart home platforms such as Home Assistant (which I use in my own home).
Unboxing
Upon opening the box I have to say I was pretty surprised at how little there was inside. You get a lock, a bracket, the connect bridge, a door sensor, a little baggie with plastic tubes, and masking tape… and that is about it. Now that I write it down it seems like a lot of items, however the way it was packaged made it seem so insignificant. One thing not in the box that took me for a loop was the lack of instructions. There was a slip of paper that instructed me to download their app.
Installation
So following the “instructions” I downloaded the app which then walks you though the process of creating an account. Once you are logged in, you will be given the option to add a device. From here it is pretty much follow the steps on the screen as it walks you through mounting the lock and connecting it to your device and then downloading and installing firmware updates.
This is where I had a problem, because your phone has to connect to the lock via Bluetooth which means you have to stay near the lock while it updates. This can take some time depending on how close you stay to the lock.
Once the firmware has been updated you will be then prompted to setup the Connect WiFi Bridge which was pretty quick and straight forward.
Troubleshooting Issues
So because I am impatient I may have messed up the firmware update the first time which left my smart lock in an inconsistent place. This also gave me the opportunity to call tech support. Which was an interesting experience. Since I registered my cell phone number when I created my account, when I called, I was greeted with “Hello, Kenneth”. After navigating the call tree I was then told that the hold time was 59 minutes. I dropped the call and just did a factory reset on the lock.
First Impressions
I have to admit that it is pretty cool once the lock is installed and app is connected. It is very easy to unlock from your phone, and you are able to invite other members of your family to use your lock with relative ease. Even the transition from Bluetooth connected to WiFi happens seamlessly. So far I am giving this product my stamp of approval. I will do an update on this once I get it fully integrated into Google Home, Alexa, and Home Assistant.
I hope you found this post helpful and if so please consider sharing this with your friends and family who might me interested in purchasing a smart lock.
