Scenario 001 – You have a remote user who says they are not able to connect to the VPN. Claims that their password may have expired.

So you come in Monday morning and you get a phone call from your Director of Sales who says he is unable to log into the VPN. He is on the road all week in Canada and is not able to have you remote in to see what is going on. He has 30 minutes to prep for a very important meeting and he left his powerpoint deck on his H: Drive. He also tells you that he thinks he saw a message telling him that he needed to reset his password for the last two weeks but he just forgot to do it.

How can you find out what  is going on with his account?
Since we are working with a Microsoft AD environment there are hundreds (if not thousands) of ways to find your answer. One of my favorite ways to see what is going on with a AD account is by using NET USER “Username” /DOMAIN
This command will give you every piece of information about the user account that you could want including:
  •  AD Group Memberships
  • Last time the Password was reset
  • When is the next time it can be reset.
Next time you have a chance to play with your AD Domain try familiarizing yourself with this Command as it may help you in the future.